Flight claims
Search companies specialising in complaints relating to airlines and air travel. Our market is packed with almost 100 years' worth of flight regulation and law expertise.
Get an expert on your side
You might be entitled to hundreds back
Hassle-free
If you don't win you pay nothing
Start a claim now
1. Find your claim company
2. Fill in a few details
3. They'll fight to win you money
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Flight Claims Companies
- Average Claim€450450
- Success Fee€70-10070
- Claim Timeframe6-12 Weeks6
- View deal
- Average Claim€450450
- Success Fee€70-10070
- Claim Timeframe6-12 Weeks6
- View deal
- Average Claim€450450
- Success Fee€70-10070
- Claim Timeframe6-12 Weeks6
- View deal
- Average Claim£450450
- Success Fee£70-10070
- Claim Timeframe6-12 weeks6
- View deal
- Average Claim£450450
- Success Fee£70-10070
- Claim Timeframe4-6 weeks4
- View deal
- Average Claim£810810
- Success Fee£120-140120
- Claim Timeframe6-12 weeks6
- View deal
The reality is, it happens...
If you’ve had to come here because of a delayed, cancelled or disrupted flight then we’re sorry.
While it’s almost inevitable these things happen - with millions of flights and billions of travel journeys every year - it’s never a great feeling.
You're not alone
We don't just provide a platform for you to search and compare the best providers of flights and accommodation in the world, we're also concerned about every part of your journey. This commitment is part of our visitor care policy pledge (VCPP).
We understand the laws protecting airline customers, so if you’ve had an inconvenience as part of your flight experience, you may be able to claim back compensation.
Travellers may not know where to go to follow this up, if there's anyone who can help fight their corner or if it’s even worth it.
Hire a representative, or go it alone?
Generally speaking, these are the two most common paths that customers choose. But it can still be a hard decision to make.
A claims management company (CMC) acts as your voice and will raise a complaint to the airline on your behalf. They’ll receive direct correspondence from the airline, saving you having to go back and forth with them.
You’ll hear back from your CMC once an outcome is reached or possibly to get some further information from you to add to the complaint against the airline.
One of the main benefits of hiring a CMC to represent you is the ‘no win no fee’ model. Meaning if your claim for compensation is unsuccessful, you won’t be charged a penny.
See the below claims matrix where we sum up the options you have and the most important parts of the process we feel you need to know about. We’ve given each of them a score so you can know what to expect.
CMC vs. No CMC - the showdown
Let’s run down some of the main pros and cons for each of the main two options. We’ll keep it short and snappy.
CMC
Pros:
- Gain a professional representative that knows the industry and will do all the heavy lifting for you
- Typically, if your compensation claim is unsuccessful you won’t be charged a fee. So there’s zero financial risk in taking this route
- Quite fast at coming to a resolution. Many have built relationships with airlines which can help speed the process up
- Knowledgeable and can answer other questions you may have around the laws and regulations that protect you
- Have claimed back millions for their clients and so some would argue that results speak for themselves
Find your perfect claim management company through us, you could be owed hundreds! Start your search ->
Cons:
- There will be a cost for any compensation that’s awarded, in the form of a commission charge. Usually commission is a fixed percentage, so the more you're awarded the higher the CMC’s commission will be
- Some argue that CMC’s aren’t necessary, as they don’t hold any secret information that a regular traveller won't have access to and so struggle to see the actual benefit of using a third party representative
Do it yourself
Pros:
- No cost. Doing it yourself means you don’t have to pay any commission in the event of a successful claim and so keep 100% of any pay out
- Compensation claims are generally factually based - e.g. the plane was either delayed by 5 hours and it was the airlines fault, or it wasn’t – so many find they don’t need to know all the technical aspects to put forward a claim
- It can give a feeling of accomplishment to take it on yourself, whatever the outcome
Cons:
- Taxing. Especially if the claim drags on, it can get tedious and you can spend a lot of time going back and forth. In a denied claim, some don’t know if what the airline has said is right and so end up speaking to someone who knows more about it anyway.
- There is a cost. Individuals may prefer someone take this task on for them, even if they feel they could do it themselves. The cost of time, although not financial, is still a cost that's precious to many.
There really isn’t a right answer as to which option's best.
It’s worth having a browse of some of the CMC’s that are ready and available to hear from you, 24/7. We monitor those that are part of our marketplace to make sure they adhere to the highest standards of customer service and support.
We hope that if you have to go down the route of making a claim, you never have to go through it again. But if you ever do, please comeback and find the solution that put things right again.
Don’t delay, start your claim through us!
Frequently Asked Questions
Some may call it a holiday money card or a travel money card. A currency card is a cost-effective solution that allows you to spend money abroad with ease by opening an account in the local currency of your trip.
You simply 'top-up' the card with your currency of choice and start spending.
Some of the most commonly used are euro currency cards and U.S dollar currency cards. There are also multi-currency cards allowing you to hold several currencies at once.
Absolutely. There are several very important benefits that have made getting a travel money card a much more common choice for those going abroad. One of the main benefits of a currency card is the control and increased safety it offers you. You can only spend what you have on the card, so it's great for budgeting and making sure you don't go overdrawn.
As such, it's been a popular choice for parents with older teens and also travellers in general.
Key benefits include:
- Account can be frozen if the card is lost or stolen - so safer than using cash
- Free or reduced fees for using cards abroad when compared to some debit/credit cards
- Can use the card anywhere that excepts Visa or Mastercard (depending on which account you choose), so millions of outlets all over the world
- Pre-paid cards can be used to withdraw cash at the ATM
It will depend on your needs.
If you're on a single trip to France for a week’s holiday, then you can say that a euro currency card would be best suited for you. If you're travelling from Germany to the U.K, heading to the U.S then to Greece, you might benefit from a multi-currency card.
In terms of the rates and reviews, we have a marketplace so you can compare different currency cards and decide what's best for you. We look at the listings we have to make sure they are of the highest quality, aren't misleading and have a good record when dealing with customer support and help.
We want to make sure you can find the top providers all in one place if you need a card for holiday money.
Whichever business you open an account with, will have clear details of how to use your account.
Almost all of them will have either an app you can download, or a log in via a web browser where you can manage your account online. So that means if you’re anywhere in the world and have any issues with your card, all you need is an internet connection and you can sort it out.
Management services would include:
- Loading more money to the card
- Freezing account if card lost/stolen
- Customer service support for any questions or concerns
- Information on rates and fees (if applicable)
Many card providers will also have a customer service number which you can also use to deal with any query or concern.
The cheapest rates, highest security, good reviews and customer support are some of the areas we've looked at carefully for each listing. We want you to get the best product possible!
We've tried to highlight the most important factors you should consider when choosing your travel money card. We always advise comparing a few options before you settle on a final choice.
There are of course some things to know when choosing your currency card. Make sure you read the terms and conditions (which should be a must in anything you sign up for in general) which will let you know more about the requirements of using that service.
Things to be aware of:
- Is there a charge for applying for the currency card? Some providers will charge and it's not necessarily a bad thing, but it's good to know this beforehand
- Are there charges for: topping up your card, withdrawing cash from your card, or a monthly cost to have the account itself?
This is why it's good practice to look at multiple choices, read the material, and find answers to these questions.
Things to watch out for:
It's very easy to get caught out by a number of things when spending money abroad. Save a lot of hassle and know these things beforehand, so you can get on with having the time of your life!
ATM Fees
NOT the fees on the listing results above, we mean the ATM itself may also charge you a fee to withdraw money. As you may get charged each time you withdraw money, it's best practice to take out larger amounts, less frequently. It's all about good planning, as you don't want the ATM eating away all your holiday funds!
When you go to withdraw money abroad, the ATM may ask if you want to 'convert the charge', or withdraw using an exchange rate on your home currency - CHOOSE ‘NO’. Always choose to be charged in the local currency or you will likely face high fees for taking cash out. Basically, however it’s phrased, you only want to deal in the local currency of the place you're in.
For example, if you’re in France, then only deal in EUR when withdrawing cash, don't use an exchange rate or conversion into your home currency (say GBP). If you're in the U.S, then only deal in USD, and so forth.
Inactivity Fees
Some currency card providers may charge a small fee if you don't use your card for a certain period of time (say 12 months). This is known as an inactivity fee.
If you only plan on using your card on very rare occasions, or even for a one-off trip, this is something to keep in mind. Providers will make it clear on their websites whether there is an inactivity charge on the account.
Spending limits on card
There are caps on almost all accounts. It makes sense as a genuine security feature, should your card end up in the possession of someone else. But with most accounts, there will be limits things such as:
- Daily/monthly withdrawal amounts
- Daily withdrawals (e.g., no more than 5 times per day)
- Maximum purchase amounts per day (e.g., no more than £3,000 per day)
With upgraded accounts, you may have higher limits and lower fees when you spend, but remember you’ll likely have to pay for these accounts. So, it's good to know your spending habits and which type of account would best suit your needs.
Multi-currency cards are growing very rapidly in popularity due to the safety, budgeting and flexibility they offer.
They are safer than cash, cheaper than banks, and generally are very easy to maintain and control. Families, frequent travellers, or the rare voyager alike can all feel confident in making one of the wisest choices to get a travel money card.
Browse some of the top names in travel money pre-paid currency cards and get a cheaper, more secure alternative to using credit/debit cards or cash as your main means of spending.